Built to learn, built to last
“A plan without action is not a plan. It’s a speech.”
- T. Boone Pickens
Supporting regional hubs and more than 300 long-term care facilities in integrating process improvement methods with evidence-based practices to support the health and safety of their residents, staff, and communities.
Providing process improvement training and coaching to support a statewide effort to mitigate social and health inequities related to COVID-19.
Helping long-term care organizations apply the principles of trauma-informed care to improve staff satisfaction and retention.
Working with an urban HIV clinic to build a portfolio of process improvement projects to improve the quality and reliability of patient care.
Supporting a national Ministry of Health in training facilitators to improve outreach regarding COVID-19 vaccination, with a focus on disadvantaged communities.
Working with municipal government to provide educational support to small businesses for safe operations during COVID-19.
Supporting businesses in developing and implementing safe return-to-work plans during COVID-19.
Coaching businesses and health care organizations on strategies to address vaccine hesitancy among staff.
We build on our clients' strengths, pinpoint unmet needs, and determine what changes can have the greatest impact. This includes generating goals and metrics for short-term wins and long-term success.
We believe that durable improvement requires active engagement from all levels of an organization. We provide training for groups and individuals on how they can contribute to their team's learning and growth.
Coaching and Consultation
The strongest plans benefit from iteration, so we help our clients learn quickly. We work with teams to help them sustain their processes through continuous improvement.
Unfortunately, a lot of process improvement training leaves the learner behind. It prioritizes theory over application and jargon over clarity. It can be done better, and our clients have seen the results.
If your team needs a more staff-centered approach to improvement, we are here to help.